Village officials: Water insurance legit, but not needed

W hile it’s not actually a scam, Granville village residents have been receiving a letter prompting them to pay for a service that isn’t really necessary.

The mailing, which comes from HomeServe USA, presents daunting potential water line repair costs for those who are uninsured by the company.

“Our records indicate that your property does not have Water Service Line Coverage from HomeServe. You are responsible for the maintenance and repair of the exterior water line at the above address. Repairing a broken water line could cost you thousands of dollars without coverage,” the letter reads, and it goes on to offer coverage for $4.99 per month.

Village officials, however, want residents to know they did not send this letter out and do not think the insurance it is offering is needed.

“The village doesn’t support this or think it’s a necessary expense or service. Most residents are customers of the village water system,” said Clerk Rick Roberts.

When problems do arise within this system, Roberts said the department of public works quickly takes care of the issue, day or night, and that’s it.

“I’ve talked with Dan Williams (superintendent of public works,) and he said if you’re a customer of the water system and you have a problem, like a leak, a kink or something needing to be replaced, they’ll come out and fix it,” Roberts said, adding that they usually charge only a nominal fee.

“It’s not something they would charge an exorbitant price for,” he said, because they would charge only what is necessary to facilitate the repair or replacement.

As the letter has arrived at various mailboxes throughout the village, Roberts has received a number of calls from seniors or others who are vulnerable.

“They say, ‘Is this something the village sent out?’ No, it’s not,” Roberts said. He wants people to realize the letter is simply from a company trying to sell insurance for services that are already available through the village of Granville at a reasonable rate.

Comments

comments

Read more in this week's Sentinel in newsstands now or click here to read right now with our e-edition.

Tags: , , , , ,

Weekender – 12/02/16

North Country Freepress – 12/02/16

Lakes Classifieds – 12/02/16

Lakes Region Freepress – 12/02/16

Classifieds 11/30/16

‘Frozen in Granville’ celebration Friday

lights

By Donna Frischknecht and Krystle S. Morey Prep sled. Check. Get reindeer in shape. Check. Pack thermos of hot cocoa. […]

Water issues plague North Granville

Granville Highway Department workers Nick Loomis (left) and John Harney dug up a portion of Route 12A in Truthville Monday to fix a water leak.

By Krystle S. Morey As town officials await word on a $1 million grant request to upgrade the North Granville […]

Battle of the Bands marks 10 years

Van Gelder at Battle of Bands (1)

By Krystle S. Morey This Saturday more than 20 bands, singers, dancers, and more talented acts will compete for the […]

School board appoints alum to vacant seat

Elementary School Memorial Day

By Catherine L. Tobin The Whitehall School Board named Chris Dudley to fill the remaining six months on the term […]

Whitehall brings back holiday festivities

whitehalltree3

By Donna Frischknecht In the 1966 Broadway musical “Mame,” actor Angela Lansbury belts out the song, “We Need a Little […]

Northshire Freepress – 11/25/16

Lakes Classifieds – 11/25/16