Village officials: Water insurance legit, but not needed

W hile it’s not actually a scam, Granville village residents have been receiving a letter prompting them to pay for a service that isn’t really necessary.

The mailing, which comes from HomeServe USA, presents daunting potential water line repair costs for those who are uninsured by the company.

“Our records indicate that your property does not have Water Service Line Coverage from HomeServe. You are responsible for the maintenance and repair of the exterior water line at the above address. Repairing a broken water line could cost you thousands of dollars without coverage,” the letter reads, and it goes on to offer coverage for $4.99 per month.

Village officials, however, want residents to know they did not send this letter out and do not think the insurance it is offering is needed.

“The village doesn’t support this or think it’s a necessary expense or service. Most residents are customers of the village water system,” said Clerk Rick Roberts.

When problems do arise within this system, Roberts said the department of public works quickly takes care of the issue, day or night, and that’s it.

“I’ve talked with Dan Williams (superintendent of public works,) and he said if you’re a customer of the water system and you have a problem, like a leak, a kink or something needing to be replaced, they’ll come out and fix it,” Roberts said, adding that they usually charge only a nominal fee.

“It’s not something they would charge an exorbitant price for,” he said, because they would charge only what is necessary to facilitate the repair or replacement.

As the letter has arrived at various mailboxes throughout the village, Roberts has received a number of calls from seniors or others who are vulnerable.

“They say, ‘Is this something the village sent out?’ No, it’s not,” Roberts said. He wants people to realize the letter is simply from a company trying to sell insurance for services that are already available through the village of Granville at a reasonable rate.

Comments

comments

Read more in this week's Sentinel in newsstands now or click here to read right now with our e-edition.

Tags: , , , , , , , , ,

Matthew Fiske, 43

Matthew Parker Fiske, 43, passed away Aug. 24 as a result of a tragic automobile accident. One of God’s brightest […]

Northshire Freepress 08/22/14

Lakes Region Freepress 08/22/14

Weekender 08/22/14

Lakes Classifieds – 08/22/14

2014 Washington County Fair Guide

Classifieds 08/20/14

Fire Co. renews search for lost horn

By Dan King Thirty years ago a silver plated presentation horn was stolen from the Whitehall Fire Company and the […]

Town finalizes speed reduction proposal

By Dan King Back in July, the Town of Whitehall drafted a proposal to reduce the speed limits of a […]

Officials weight safety vs. freedom of Amish

By Dan King Just when it seemed that all discrepancies and arguments about how to handle Whitehall’s growing Amish population […]

Superintendent upset with test scores

Whitehall Central School District Superintendent Elizabeth Legault has been analyzing data and researching educational policy in an attempt to turn […]

Increase in traffic hasn’t led to increase in accidents at intersection

By Dan King The intersection of County Routes 18 and 21 in Whitehall has always been a difficult intersection for […]