Village officials: Water insurance legit, but not needed

W hile it’s not actually a scam, Granville village residents have been receiving a letter prompting them to pay for a service that isn’t really necessary.

The mailing, which comes from HomeServe USA, presents daunting potential water line repair costs for those who are uninsured by the company.

“Our records indicate that your property does not have Water Service Line Coverage from HomeServe. You are responsible for the maintenance and repair of the exterior water line at the above address. Repairing a broken water line could cost you thousands of dollars without coverage,” the letter reads, and it goes on to offer coverage for $4.99 per month.

Village officials, however, want residents to know they did not send this letter out and do not think the insurance it is offering is needed.

“The village doesn’t support this or think it’s a necessary expense or service. Most residents are customers of the village water system,” said Clerk Rick Roberts.

When problems do arise within this system, Roberts said the department of public works quickly takes care of the issue, day or night, and that’s it.

“I’ve talked with Dan Williams (superintendent of public works,) and he said if you’re a customer of the water system and you have a problem, like a leak, a kink or something needing to be replaced, they’ll come out and fix it,” Roberts said, adding that they usually charge only a nominal fee.

“It’s not something they would charge an exorbitant price for,” he said, because they would charge only what is necessary to facilitate the repair or replacement.

As the letter has arrived at various mailboxes throughout the village, Roberts has received a number of calls from seniors or others who are vulnerable.

“They say, ‘Is this something the village sent out?’ No, it’s not,” Roberts said. He wants people to realize the letter is simply from a company trying to sell insurance for services that are already available through the village of Granville at a reasonable rate.

Comments

comments

Read more in this week's Sentinel in newsstands now or click here to read right now with our e-edition.

Tags: , , , , ,

88 to graduate Granville High School Friday

GranvilleCapNGown2016 cmyk

By Krystle S. Morey Eighty-eight “pretty remarkable” young men and women will walk across the stage tomorrow, ending their days […]

Classifieds 06/22/16

State: No audit slated despite village request

Napa Auto Parts Manager Ken Towne said he’s worried about the time it will take a fire department to respond if his store, located across the street from the shut-down Hook & Ladder Co., were to have a fire.

By Krystle S. Morey The state Comptroller’s Office said it will not perform an audit on the Granville Hook & […]

Moratorium OK’d by board

Solar front

By Dan King No new solar farms will be going up in the town of Whitehall for the next three […]

47 to graduate Whitehall High School Friday

Group_School_9613 NEEDS CREDIT

By Dan King Forty-seven Railroaders are getting ready to join the college ranks, the military and the workforce. Whitehall High […]

Weekender – 06/17/16

Lakes Classifieds – 06/17/16

Northshire Freepress – 06/17/16

Lakes Region Freepress – 06/17/16

North Country Freepress – 06/17/16

Classifieds 06/15/16

Torres re-hired after heated debate

School Board 3-Walter Foster

By Krystle S. Morey By a controversial 5-4 vote, the Granville Board of Education agreed Monday night to rehire Mario Torres as […]