B y Dan King

It’s been a little over a year since the Huletts Landing Post Office cut its weekday lobby hours in half, and officials say they haven’t had too many complaints.

“USPS Albany District officials have received no complaints over the last few months after adjusting weekday hours at the Huletts Landing Post Office to 9 a.m. to 1 p.m.,” said George Flood, a USPS spokesperson, in an email. “Customers have been generally satisfied with our strategy to keep the nation’s smallest Post Offices open for business, but with modified retail window hours to match customer use.”

Previously the Huletts Landing Office operated on a full 7.75-hour daily schedule, but after receiving feedback from the Huletts Landing community, postal officials decided last August to cut the hours to four per weekday.

The Post Office sent out 231 surveys and received responses from 136, with 98 wanting the office to remain open, with either its old hours or with reduced hours. The other 38 suggested closing the facility.

Ultimately, the Post Office decided to cut the hours to 9 a.m. to 1 p.m. Monday-Friday, keep the 8-11:45 a.m. hours on Saturday, and remain closed on Sunday. The changes did not impact access to PO boxes, which remain open 8 a.m. to 4:30 p.m. Monday-Friday and 8 a.m. to noon Saturday.

Since 2012, about 13,000 post offices nationwide have seen hours reduced in one way or another. Local offices included in that number are the Huletts Landing office, the Hartford office and the Middle Granville office.

The Post Office said the hours are tailored to fit the needs of the communities served. Officials also point out that there are other post offices within a reasonable distance, such as the Whitehall Post Office on Broadway.

In April, the USPS also closed the “highly profitable” post office in Shushan, which drew the ire of Salem Supervisor Seth Pitts, who has been rallying to get the office reopened.

Closings or reductions in hours have been just one of many challenges for the USPS over the past few years. Monday the USPS reported a third quarter net loss of $586 million, which is actually an improvement from the third quarter a year earlier, when the USPS losing $2 billion in net losses.



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